Ecobank Ghana has efficiently organised a nationwide Agent Discussion board for its Brokers, generally known as Ecobank Brokers.
The boards held from January 22 to February 19, 2025, throughout key places in Ghana, served as platforms for the Brokers to interact, alternate greatest practices, and focus on business traits, all geared toward enhancing service supply and selling monetary inclusion.
The Ecobank Agent Discussion board is a part of the financial institution’s steady efforts to empower its Brokers by equipping them with the mandatory information and instruments to ship seamless banking experiences to clients.
The Ecobank Company Banking mannequin allows clients to carry out fundamental banking transactions via accredited Brokers at stores, considerably increasing monetary providers to underserved communities.
For every discussion board, members had the chance to affix insightful panel discussions and interactive workshops that coated essential subjects equivalent to anti-money laundering and counter-financing of terrorism (AML/CFT), rising market traits, and techniques for enhancing customized shopper relationships.
These classes supplied Brokers with sensible options to navigate regulatory processes and leverage digital transformation for enterprise progress.
The boards additionally supplied a vibrant networking platform, permitting Brokers to attach with business specialists, friends, and different key stakeholders.
By way of these engagements, Brokers gained priceless insights and explored enterprise progress and growth alternatives.
Talking on the foremost discussion board, held in Accra, Tara Squire, Head of Shopper Banking, Ecobank Ghana, recommended the Brokers for his or her pivotal roles in extending the financial institution’s providers to communities with restricted banking entry.
He inspired members to undertake revolutionary practices and make the most of Ecobank’s ongoing digitalisation efforts to enhance buyer expertise and operational effectivity.
Choose Brokers have been honoured on the Ecobank Agent Excellence Awards, which celebrated high-performing Brokers for his or her distinctive service supply, management, and innovation.
As a part of its long-term dedication to monetary inclusion, Ecobank reaffirmed its dedication to supporting Brokers via steady coaching, capacity-building initiatives, and future networking
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