Mr Quayson (second from left) receiving the award
Prudential Financial institution has been adjudged the Finest Financial institution in Buyer Experience Administration on the 2025 Africa Financial institution 4.0 (West Africa) Awards ceremony held in Accra
Organised by BII World and hosted by ICPS of the HPS Group, the Financial institution was recognised for its stellar efficiency in customer expertise through the years.
The ceremony, noticed Bankers, FinTech operators, regulators and different tech-oriented people throughout West Africa attending.
The newest recognition by BII World makes it the third respected organisation to recognise PBL’s excellence in customer support supply within the final three months.
Commenting on the recognitions, Government Director for Retail and Business Banking, Ebow Quayson stated the recognitions have been a testomony to the Financial institution’s ardour to make the customer the centre of its actions.
“At Prudential Financial institution, we reside buyer centricity. It isn’t a lip-service. Our Group embodies this via deliberate actions impressed by the Financial institution’s values and thus go the additional mile to make sure clients and stakeholders get past measure expertise of their dealings with us. The recognitions from these reputable organisations are per what’s on the bottom at our touchpoints,” he indicated.
BY TIMES REPORTER
