Emirates has joined forces with Parsys Telemedicine to introduce subsequent era tools that may allow clients to obtain high-quality, speedy medical care within the air. Emirates has invested greater than $2.4 million in co-designing the brand new tools set with Parsys, which will probably be rolled out to 300 plane over the subsequent few years.
The groundbreaking ‘telemedicine station’ has superior options reminiscent of high-definition video conferencing, distant passenger evaluation, safe knowledge transmission and 12-Leads Telecardia ECG – enabling Emirates’ extremely skilled cabin crew to save lots of lives in emergencies.
Emirates has at all times invested in top quality medical tools, however the brand new Parsys package is the results of a yearlong collaboration between Emirates and Parsys to create a bespoke inflight device that’s extra environment friendly and dependable, extra linked, and finally safer for Emirates’ clients.
Extra security, pace and reliability for Emirates’ clients
The perfect-in-class new system consists of the Parsys Telemedicine Equipment for Emirates and the Parsys Cloud. The package is an built-in, transportable telemedicine station designed for cabin crew to assemble necessary data and very important indicators, which may then be transmitted to Emirates’ Floor Medical Assist – a devoted staff of medical professionals who sit in Emirates Group Headquarters in Dubai and are contactable 24/7.
The package consists of a number of medical units like a pulse oximeter, thermometer, blood stress monitor, glucometer, and electrocardiogram (ECG). Emirates clients who want medical assist onboard flights can now have their very important indicators or readings mechanically transmitted to the Medcapture© gadget by way of Bluetooth, eliminating any want for cabin crew to take notes and relay data manually.
The Medcapture© gadget is a pill which accommodates a brand new software program software, customised to align with Emirates’ complete medical procedures. The interface has an intuitive and easy-to-use design so crew members can function it effectively, even below difficult situations. It additionally permits Emirates cabin crew to have real-time communication with the Floor Medical Assist staff, guaranteeing instant entry to skilled medical recommendation whereas within the air. The pill allows cabin crew to attach with ground-based medical doctors for real-time evaluation of passenger medical instances. In some situations, it permits medical doctors to visually consider accidents or medical issues remotely if required.
Linked to the Medcapture© gadget is the Parsys Cloud, a cloud-based platform for Floor Medical Assist to obtain inflight knowledge and to speak with cabin crew. It’s protected and dependable and ensures that buyer knowledge is dealt with in compliance with knowledge safety rules.
Emirates and Parsys kits are already saving lives
The Emirates and Parsys kits are already put in on a number of plane and have been instrumental in a number of profitable medical instances to this point.
Throughout a latest flight to Lyon, France, an aged passenger skilled a medical emergency affecting her cardiovascular system, resulting in a big drop in her oxygen ranges and one other very important signal. Emirates’ skilled cabin crew shortly offered oxygen and used the Parsys MedCapture© gadget to share her very important indicators with our Floor Medical Assist staff on the bottom.
The Floor Medical Assist staff responded instantly by way of the Parsys Cloud, connecting to the MedCapture© gadget onboard. With real-time communication and skilled steering, the crew successfully managed the scenario, guaranteeing the passenger acquired the very best care. The Parsys system enabled sooner, extra seamless coordination between the crew and medical staff, serving to to ship well timed and knowledgeable inflight medical assist.
Medical Coaching for Emirates’ Cabin Crew
Medical coaching and assist for cabin crew is a prime precedence at Emirates. New joiners bear 8 weeks of intense ‘ab-initio’ coaching to develop into world-class cabin crew. The ab-initio interval features a myriad of programs from safety to service, security and emergency to hospitality, and the critically necessary medical response coaching. Utilizing a mixture of sensible, in-situ, classroom and on-line studying, new recruits are taught invaluable classes to save lots of lives. The brand new Parsys package is launched to cabin crew by a blended method of e-learning and sensible studying.
Emirates cabin crew obtain in depth medical coaching to deal with inflight emergencies, from fainting and choking to respiratory difficulties, allergic reactions, and sudden sicknesses. They’re additionally skilled in managing accidents, an infection management, and onboard hygiene. Life-saving abilities reminiscent of CPR, Automated Exterior Defibrillator (AED) use, and even childbirth help are taught utilizing superior simulation expertise. This complete coaching, led by licensed aviation first support instructors, takes place on the world-class Emirates Cabin Crew Coaching Centre in Dubai.
Cabin crew information and abilities are put to the take a look at every year at a recurrent coaching, and crew are required to finish a 1.5-hour on-line course, a 2-hour sensible session for CPR, AED, extreme bleeding, and extreme allergy administration, with assessments for every. The skilled crew additionally take part in a flight simulation train yearly to make sure they’re totally outfitted to deal with any medical incidents and their information is often refreshed.
From a psychological perspective, cabin crew additionally obtain coaching on gaining consent to help clients, displaying empathy to the sick and their households, staying calm, preserving the casualty knowledgeable in any respect levels and being current with the casualty till the scenario improves. Additionally they learn to break tough information when required. After any incident, the cabin crew are additionally supplied with assist for their very own psychological well being, by Emirates’ Worker Help Programme, the Peer Assist service, and Sehaty – Emirates’ worker wellbeing programme.
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