Sensational Ghanaian singer Efya has publicly criticised telecommunication big MTN Ghana, reporting what she described as an tried cell cash (MoMo) fraud incident involving her account.
Taking to her official X (previously Twitter) account, Efya expressed frustration over a suspicious try to withdraw funds from her account with out her consent. She questioned the community’s information safety and demanded solutions from MTN.
HOW IS IT THAT MTN FRAUDSTERS CAN SEND AN OTP!!!! LIKE WHAT!? HOW??? @MTNGhana IT’S OUTRAGEOUS!!! Y’ALL NEED BETTER SECURITY!! IT’S GETTING OUT OF HAND!
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Efya defined that she obtained a One-Time Password (OTP) requesting affirmation for a transaction amounting to GH¢107.10. The cost was to be made to an account below the identify “Moolre” for what was labelled a Ghana Digital Society Service.
She urged MTN to improve its cybersecurity methods to forestall customers from falling sufferer to such fraudulent schemes.
The singer’s criticism sparked a wave of reactions from social media customers, a few of whom defined that the transaction appeared to originate from a Level of Sale (POS) system. A number of customers clarified that transactions by way of POS terminals don’t require the MTN “Permit Cashout” safety immediate, usually used for money withdrawals.
One person, @malik__szn, replied:
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“Efya, whenever you go to a restaurant and so they use their machines to ship you an OTP for MoMo cost, do you enable cashout?”
@ArthitudeO added:
“They will ship prompts to any quantity. Many cost gateways enable this. The rationale it’s largely MTN is as a result of they’ve the biggest buyer base. Fraudsters strive random numbers and a few undergo.”
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One other person, @Q_e_w, defined:
“POS gadgets can ship direct prompts. It nonetheless requires your PIN earlier than finishing a cost or withdrawal. Similar to in retailers or gasoline stations, they ask in your quantity and a immediate is shipped—no want for ‘Permit Cashout’.”
Efya’s Expertise Echoes a Rising Concern
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Efya’s account follows a latest viral video of a Ghanaian lady who emotionally claimed that GH¢11,000 was withdrawn from her MoMo wallet with out her authorisation. The distressed lady insisted she had not shared her account particulars with anybody, but the funds vanished mysteriously.
Her video prompted an outpouring of concern on-line, with many calling on MTN to research the incident completely and make sure the sufferer is reimbursed.
