In a daring reaffirmation of its strategic function inside the Ghana Income Authority (GRA), the Assist Providers Division (SSD) has launched its 2025 Administration Retreat in Ho, below the transformative theme: “Transformation for Impression and Development — SSD as Pivot.”
The retreat, which brings collectively senior administration, companions, and key stakeholders, marks a turning level for the SSD—the division chargeable for offering the executive and operational spine of the GRA. With transformational management at its core, the SSD is specializing in redefining inner programs, organisational tradition, and repair supply to raised align with the GRA’s broader nationwide improvement agenda.
A Name to Management and Innovation
Delivering the opening deal with, Hon. Dr Alex Adomako Mensah, Commissioner for the Assist Providers Division, known as on individuals to transcend conventional roles and embrace a brand new period of dynamic management and innovation.
“It’s each an honour and a privilege to face earlier than you right now on this vibrant metropolis of Ho — a spot that breathes life, power, and chance,” Dr Mensah started. “Welcome to our 2025 SSD Administration Retreat, the place we collect not simply as a group, however as architects of transformation, able to redefine the way forward for the Ghana Income Authority.”
He emphasised that the theme, “Transformation for Impression and Development,” goes past a slogan—it represents a transparent strategic shift and a name to daring motion.
“Our theme shouldn’t be merely a slogan. It’s a declaration. A promise. A name to arms,” Dr Mensah acknowledged. “Right now, we step into our rightful function because the strategic spine of GRA—not content material to function within the shadows, however decided to guide from the entrance.”
Redefining the Position of SSD
Traditionally considered as an administrative help unit, the SSD is now repositioning itself as the driving force of innovation, institutional resilience, and repair excellence. The Commissioner famous that the division’s efficiency throughout key operational areas—together with human sources, procurement, finance, basic providers, and ICT—instantly influences the GRA’s success in income mobilisation, compliance, and taxpayer engagement.
Dr Mensah inspired SSD managers to maneuver away from short-term fixes and focus as a substitute on sustainable, high-impact methods that foster effectivity, transparency, and accountability.
“Our job is to not be comfy with the established order however to problem it. To innovate. To ask ourselves what legacy we’re constructing and the way we’re enabling the GRA to raised serve the Ghanaian folks,” he mentioned.
He additional underscored the significance of data-driven decision-making, digital transformation, capability constructing, and a relentless deal with efficiency administration.
Strategic Periods for Institutional Excellence
The retreat agenda contains strategic overview classes, innovation workshops, management improvement modules, and stakeholder engagement boards—all geared toward sharpening focus and enhancing inter-departmental collaboration.
Ho as a Image of Renewal
Dr Mensah defined that the number of Ho because the retreat venue was deliberate, noting that the Volta Regional capital, famend for its peace, tradition, and rising infrastructure, symbolises the sort of renewal and progress the SSD goals to realize.
“This metropolis evokes renewal — and it’s the good place for us to resume our imaginative and prescient, recalibrate our focus, and recommit to a standard function,” he mentioned.
A New Route for SSD
Because the retreat unfolds, stakeholders anticipate clear outcomes, together with actionable coverage reforms, improved coordination programs, measurable KPIs for departmental heads, and a renewed roadmap for inner transformation.
Dr Mensah concluded with a rallying name: “Allow us to be daring. Allow us to be agile. Allow us to lead this transformation with ardour and function. The time to pivot is now — and SSD should be on the centre of it.”
The 2025 SSD Administration Retreat continues all through the week with high-level classes designed to drive inner transformation and set a brand new benchmark for excellence inside the GRA’s nationwide operations.
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