The Ghana Affiliation of Banks (GAB) is asking on all banks and gamers inside the banking trade to collaborate to construct a strong and accountable Synthetic Intelligence framework.
In accordance with GAB, it recognises the significance of collaboration throughout the ecosystem, including, partnerships with regulators, Monetary expertise corporations and tutorial establishments are important to attaining that.
Commenting on the PwC 2025 Ghana Banking Survey, the affiliation’s Chief Govt Officer, John Awuah, mentioned it’s actively partaking with key stakeholders, together with the Financial institution of Ghana and the Information Safety Fee, to form a supportive coverage surroundings.
Moreover, GAB is open to co-developing coaching and consciousness programmes to speed up AI readiness throughout the sector.
The twenty eighth PwC Annual World CEO Survey findings revealed that 68% of Ghanaian CEOs reported some degree of GenAI adoption inside their organisations over the previous 12 months.
In banking, this adoption is already reshaping each front-office and back-office operations. GenAI-powered instruments are enhancing customer support by means of quick, tailor-made responses, whereas inside productiveness options are serving to workers automate repetitive duties and concentrate on higher-value actions.
The monetary influence of GenAI can also be notable. Almost half (47%) of Ghanaian CEOs indicated within the CEO survey that GenAI adoption has contributed to income progress, whereas 43% reported improved profitability.
John Awuah mentioned these figures exceed the continental common and underscore Ghana’s management in AI-driven transformation, including, “Past automation, banks at the moment are exploring how GenAI can reengineer core enterprise processes, cut back prices in help capabilities similar to operations and compliance, and unlock new ranges of effectivity. This marks a shift from conventional automation to clever transformation”.
Wanting forward, Mr. Awuah acknowledged that the affiliation stays dedicated to supporting a future-ready banking trade, one which views digital transformation not as a passing pattern, however as a strategic enabler of inclusive progress and monetary resilience.
“We commend PwC Ghana for as soon as once more offering a platform for significant trade dialogue and for spotlighting the applied sciences that can outline the following chapter of banking in Ghana”, he added.
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DISCLAIMER: The Views, Feedback, Opinions, Contributions and Statements made by Readers and Contributors on this platform don’t essentially signify the views or coverage of Multimedia Group Restricted.
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