Ghana’s cell cash sector continues to put up spectacular development in account registration and transaction volumes, however latest information reveals a notable weak spot in one of many sector’s key help methods, agent exercise.
Based on the Financial institution of Ghana (BoG)’s July 2025 Abstract of Financial and Monetary Information, the variety of registered cell cash brokers elevated to 923,000 in June 2025.
Nonetheless, solely 423,000 of those had been categorized as energetic, which suggests brokers processed no less than one transaction inside the final 30 days earlier than the reporting.
That places the share of energetic brokers at 46%, a pointy decline from the 65% recorded in June 2024, when there have been about 848,000 registered brokers and 551,000 had been energetic.
This growth signifies that at the same time as extra brokers proceed to register on the platform, fewer are staying energetic on a month-to-month foundation.
On the similar time, total cell cash utilization is on the rise. Registered cell cash accounts rose to 76.4 million in June 2025, up from 69.3 million in June 2024.
The worth of cell cash transactions for a similar interval hit GH¢323.2 billion, representing a development of roughly 44% year-on-year.
The development reveals that whereas buyer adoption and transaction volumes are accelerating, agent participation is weakening.
The hole between the entire variety of registered brokers and people actively engaged in transactions is widening month by month.
The information additionally reveals that energetic agent figures haven’t recovered to their June 2024 ranges at any level over the previous 12 months.
The determine dropped constantly from July by December 2024, reaching as little as 404,000 energetic brokers in each October and December. Since then, it has remained beneath the earlier 12 months’s common.
Whereas the platform itself is turning into extra integral to on a regular basis transactions, the individuals facilitating cash-in and cash-out providers have gotten comparatively fewer in quantity.
And this suggests that people are performing most of their transactions themselves.
This growth raises the query about how the ecosystem is evolving and whether or not it’s turning into extra centralised or depending on fewer high-volume brokers.
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DISCLAIMER: The Views, Feedback, Opinions, Contributions and Statements made by Readers and Contributors on this platform don’t essentially characterize the views or coverage of Multimedia Group Restricted.
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