Prudential Financial institution Restricted (PBL) has been adjudged the Greatest Financial institution in Multichannel Banking Expertise on the 2nd Premier Retail Banking Management Awards ceremony held in Accra.
The Financial institution’s Govt Head, Retail and Industrial Financial institutioning, Ebow Quayson, additionally gained the Transformational Chief in Built-in Retail and Industrial Banking award on the ceremony organised by the Company and Governance Boardroom, a corporate governance assume tank.
Talking after receiving his award, Mr Quayson expressed gratitude to the organisers for the popularity and praised PBL prospects for the vote of confidence within the Financial institution.
“I’m delighted to be recognised as a transformational chief in our business. I’m grateful to the organisers for this recognition. At Prudential Financial institution we cherish our prospects and commit day by day to serve them proper.”
“We have now already began the 24-hour economic system coverage with our 24/7 banking service on our varied multichannel banking platforms. So in the event you don’t get us in a department, you possibly can at all times financial institution with us wherever anytime all all over the world at your convenience,” he stated.
He additional said that the 2 awards bolstered the financial institution’s agency footing within the Retail and Commercial banking area having positioned third in Retail Banking within the 2023 KPMG CX Survey and 1st in SME Banking within the 2024 KPMG CX Survey.
Commenting on the double feat, Managing Director of PBL, Bernard A. Gyebi, stated the popularity of the Financial institution and its retail head was a testomony of the financial institution’s dedication to correct retail banking supply to reinforce lives.
“At Prudential Financial institution, our dedication to creating the shopper the centre of our actions is unwavering. We go the additional mile for every of our buyer base. We’re committed to bettering lives and this we reveal in our banking propositions and choices. This recognition is yet one more testament of our continuous push for revolutionary retail banking standards,” he stated.
The awards have been offered by Eric Otoo, former Managing Director of Ghana Amalgamated Belief at an beautiful dinner on the Accra Marriot Lodge in Accra.
The Premier Retail Banking Management awards recognises organisations and people who excel within the retail banking sector. 4 different banks have been additionally recognised on the awards occasion.
BY TIMES REPORTER
